The Editor's Connection (hereinafter referred to as "The Editor's Connection") reserves the right to modify this agreement, including fees and membership terms, at its sole discretion. All modifications will be posted on The Editor’s Connection website and become effective immediately. It is the Client's responsibility to review these Terms regularly. Continued use of the services constitutes acceptance of any modifications.
By utilizing The Editor's Connection's services, you (hereinafter referred to as "Client") acknowledge and accept these Terms and Conditions, as well as all policies incorporated by reference. These Terms of Service ("Agreement") constitute a legally binding agreement between you ("Client") and The Editor's Connection governing the use of The Editor's Connection’s services.
1. Membership Cancellation Procedure
The Client may cancel their membership at any time via their Client dashboard or by submitting a written request to support@theeditorsconnection.com. All cancellation requests must be in writing for verification purposes.
Upon successful cancellation, the Client will receive an email confirmation of the cancellation within 48 hours.
It is the Client’s responsibility to retain this confirmation for their records. The Editor's Connection will not provide reminders or notifications regarding the usage of services.
2. Billing Cycle and Cancellation Timing
The Editor's Connection reserves the right to modify its fees at any time, and such changes will be posted on The Editor's Connection’s website with at least 5 days' prior notice. These changes will apply to all future billing cycles for both new and existing Clients. Limited-time promotional offers will not affect ongoing memberships unless explicitly stated.
Payments made to The Editor's Connection are non-refundable, and The Editor's Connection does not offer refunds or credits for partial membership periods or unused services, including pro-rated refunds for mid-cycle cancellations. In cases of billing errors or system malfunctions, exceptions may be made at The Editor's Connection's sole discretion.
By registering for a membership through The Editor's Connection's website, the Client authorizes The Editor's Connection to automatically charge the payment method provided (e.g., credit card) on a recurring basis according to the Client's selected billing frequency (e.g., monthly, quarterly, annually). This will continue until the membership is canceled.
To avoid being charged for the next billing cycle, cancellations must be completed at least 24 hours prior to the billing date. If a cancellation request is submitted within 24 hours of the next billing cycle, the Client will be charged for the following period, after which no further charges will be made.
In the event of non-payment of fees, the Client’s account will be suspended, and access to The Editor's Connection's services will be terminated. The Client warrants that all provided payment information is accurate and agrees to promptly update their account in the event of any changes (e.g., billing address, expiration date of credit card).
3. Collectibility of Past Due Memberships and Cancellation Responsibility
The Client acknowledges and agrees that membership fees remain due and collectible for any past due periods, even if the Client has not actively used The Editor's Connection's services during such periods. Membership fees accrue based on the ongoing nature of the subscription, and The Editor's Connection will continue to attempt to collect past due amounts until the outstanding balance is paid in full.
It is the Client's sole responsibility to cancel their membership if they no longer wish to use or be charged for the services. Failure to cancel will result in the continued accrual of membership fees, and The Editor's Connection reserves the right to pursue any unpaid fees through legal action or engage third-party collection agencies if necessary.
The Client acknowledges that cancellation requests must be submitted in accordance with the "Membership Cancellation Procedure" outlined in these Terms and Conditions. Cancellation is not retroactive, and no refunds or credits will be issued for past billing cycles, regardless of service usage.
4. Unlimited Requests and Tier-Based Delivery
The Editor's Connection offers Clients the ability to submit an unlimited number of requests for editing services, subject to the membership tier chosen by the Client. The speed at which requests are fulfilled is determined by the Client's membership tier. While The Editor's Connection endeavors to complete most projects within a turnaround time of 1 to 4 business days, the Client acknowledges that more complex or high-volume projects may require additional time for completion. Delivery timelines may extend beyond 4 business days depending on factors such as project complexity, current workload, and the specific nature of the request.
The Editor's Connection is not designed for urgent or time-sensitive projects. The Client agrees that any expectations for expedited delivery outside the terms of their membership tier constitute misuse of the services. In the event of misuse, including but not limited to the demand for unrealistic delivery timelines, The Editor's Connection reserves the right to suspend or terminate the Client's membership without notice or refund.
5. No Refunds and Service Quality Acknowledgment
The Editor's Connection provides access to professional editing services. Membership fees paid to The Editor's Connection are for access to these services, and refunds or credits will not be issued for unused services or subjective dissatisfaction with the quality of creative work.
The Editor's Connection strives to deliver high-quality editing services; however, the Client acknowledges that opinions on the quality of creative work may vary. As such, refunds or credits will not be provided based on subjective opinions regarding the creative output delivered.
Once a billing cycle has begun, the Client is responsible for the full payment of that period, and no refunds will be issued for partially used membership periods or for months in which the service was not utilized.
6. Chargebacks and Dispute Resolution
In the event of a chargeback, The Editor's Connection will provide documentation demonstrating the Client’s acceptance of these Terms and Conditions, usage history (if applicable), and any confirmation of cancellation (if applicable). Clients agree that any chargeback initiated in violation of these Terms constitutes a breach of this agreement.
The Editor's Connection reserves the right to suspend the Client’s access to services and to pursue legal action or engage collection agencies to recover any outstanding balances, including applicable collection costs and fees. Continued access to services will not be restored until the chargeback is resolved and any outstanding balances are fully paid.
The Editor's Connection encourages Clients to first communicate any disputes or concerns directly with our customer service team prior to initiating a chargeback. This allows us to resolve the matter amicably and efficiently, avoiding the need for third-party intervention.
7. No Poaching Clause
The Client agrees not to hire, solicit, or otherwise engage with The Editor's Connection's videographers, editors, contractors, or employees for personal or commercial projects outside of The Editor's Connection’s platform during the Client’s membership and for a period of 24 months following the termination of the Client’s membership. Violation of this provision will result in liquidated damages of up to $30,000 United States dollars, which may include but are not limited to costs related to hiring, training, and the protection of confidential company information.
8. Scope of Services
The Editor's Connection provides editing services based on the specific membership tier selected by the Client. These services may include video editing, photography editing, and graphic design. The Editor's Connection does not acquire, record, or create original content such as footage or photographs. Additionally, The Editor's Connection does not offer content strategy, marketing, or social media management services under any membership tier.
The Client is responsible for providing all necessary raw materials (e.g., footage, images, etc.) for editing and design purposes. The quality and success of the final deliverables depend solely on the quality and detail of the materials and instructions provided by the Client.
9. Right to Refuse Service
The Editor's Connection reserves the right to refuse service to any Client at its sole discretion, without notice and without liability, for any reason, including but not limited to violations of these Terms and Conditions, inappropriate or abusive behavior, misuse of services, or any conduct that The Editor's Connection deems harmful to its business interests or reputation.
In the event of such refusal, The Editor's Connection may, at its discretion, issue a prorated refund for any unused portion of the Client's membership or services. However, no refund will be provided if the refusal of service results from the Client’s breach of these Terms and Conditions or any other misuse of The Editor's Connection’s services.
10. Limitations of Liability
To the maximum extent permitted by law, The Editor's Connection, its officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, business opportunities, data, or use, even if advised of the possibility of such damages, arising out of or related to:
1. The use of or inability to use The Editor's Connection’s services
2. Any delay or failure in performance by The Editor's Connection, whether due to factors within or outside its control
3. Errors, inaccuracies, or omissions in the services or deliverables provided
4. Unauthorized access to or alteration of Client’s transmissions or data.
The Editor's Connection's total liability to the Client for any claims arising under or related to this agreement shall in no event exceed the total amount paid by the Client to The Editor's Connection during the three (3) months preceding the event giving rise to the claim. This limitation applies to all claims, including but not limited to claims for breach of contract, breach of warranty, negligence, strict liability, or any other legal or equitable theory.
The Client acknowledges and agrees that the limitations of liability outlined in this section are essential to The Editor's Connection's ability to offer its services at the stated prices.
11. IIndemnification
The Client agrees to indemnify, defend, and hold harmless The Editor's Connection, its officers, employees, contractors, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to:
-The Client’s use of the services provided by The Editor's Connection
-Any breach of these Terms by the Client
-Any violation of applicable law by the Client
-Any claim that content submitted by the Client infringes upon the intellectual property rights of any third party.
12. Artificial intelligence
In the unlikely event that AI-powered killing machines, rogue artificial intelligence, or autonomous robots begin impersonating The Editor’s Connection editors, managers, or even Oswaldo himself, The Editor's Connection disclaims all responsibility for any actions, edits, or communications made by such entities. Clients are strongly advised to verify the humanity of any team member before submitting sensitive information or project materials. The Editor's Connection will not be held liable for any consequences of interactions with such AI entities, especially if it results in the discovery that you are trapped in a simulated reality (the Matrix) or during a machine uprising. Signs of AI impersonation or potential reality glitches may include, but are not limited to:
-An unusually emotionless tone from an editor or manager
-Unexplained requests for access to weapons, confidential data, or nuclear launch codes from any team member
-A noticeable focus on global domination instead of discussing your creative project’s completion
-Any editor or manager suddenly speaking with a suspiciously Austrian accent and sporting a bodybuilder physique
-Persistent inquiries by any member of The Editor’s Connection into the whereabouts of someone named John Connor
-The sensation that you're experiencing déjà vu or witnessing black cats pass by twice in the same manner, signaling that your current reality may not be what it seems.
If at any point you believe you are interacting with an AI-powered machine masquerading as an editor, manager, or you suspect that you’re trapped in a simulated reality controlled by machines, The Editor’s Connection strongly advises that you immediately cease communications. Please consult your doctor before ingesting any red or blue pills, and notify support@theeditorsconnection.com for further assistance.
The Editor’s Connection will make every reasonable effort to regain control of its systems and protect its staff from being overtaken by AI entities. However, in the event of a full-scale machine uprising, services may be delayed or interrupted, especially if our editors or managers have been co-opted as agents of the Matrix or other machine overlords. The Editor’s Connection is not responsible for any damages or reality distortions that result from such interactions and wholeheartedly pledge full allegiance and obedience to our new glorious Sentient AI rulers.
13. Governing Law
This agreement and any disputes arising out of or relating to The Editor's Connection’s services, website, or these Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. The Client agrees that any legal action or proceeding arising under this agreement shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and the Client expressly consents to the jurisdiction of such courts.
14. Contact Information
For any questions or concerns about these Terms and Conditions, including cancellation policies, please contact The Editor's Connection support team at support@theeditorsconnection.com.
Referral Program Terms and Conditions
These Referral Program Terms and Conditions (“Terms”) govern participation in any referral, coupon, discount, or promotional link program offered by The Editor’s Connection (“The Editor’s Connection”).
By using, sharing, receiving, or redeeming a referral link, referral code, coupon code, discount code, or similar promotional offer, each participant agrees to be bound by these Terms.
1. Eligibility
The referral program is open only to individuals or entities legally capable of entering into binding agreements and who comply with these Terms and all applicable laws.
The Editor’s Connection reserves the right to determine eligibility for participation in its sole discretion.
2. Referral Links and Coupon Codes
Eligible participants may receive a unique referral link, referral code, coupon code, discount code, or similar promotional mechanism (collectively, “Referral Code”) to share with prospective new customers.
Referral Codes may be used only in the manner expressly authorized by The Editor’s Connection.
Referral Codes may not be sold, transferred for value, auctioned, or distributed through unauthorized means.
3. Qualified Referral
A referral will qualify under the program only if all of the following conditions are met:
a. the referred customer is a new customer who has not previously purchased services from The Editor’s Connection, unless expressly approved otherwise in writing by The Editor’s Connection;
b. the referred customer uses a valid Referral Code or Referral Link in the manner designated by The Editor’s Connection;
c. was not already in Company’s existing pipeline, database, or active discussions at the time of referral;
d. the referred customer completes a qualifying purchase, subscription, or transaction as determined by The Editor’s Connection;
e. the transaction is successfully processed and is not later canceled, refunded, disputed, reversed, or charged back; and
f. the referral fully complies with these Terms.
The Editor’s Connection shall have the sole and final authority to determine whether a referral qualifies under this program.
4. Coupon and Discount Terms
Any coupon, discount, promotional credit, or referral-related benefit issued by The Editor’s Connection may be subject to specific conditions established at the time of issuance, including but not limited to limitations on eligibility, services, plans, duration, redemption method, expiration date, or combination with other offers.
Unless expressly stated otherwise by The Editor’s Connection:
a. coupons and discounts may be limited to new customers only;
b. coupons and discounts may apply only to specific services, memberships, plans, or offers designated by The Editor’s Connection;
c. coupons and discounts may not be combined with any other promotion, offer, discount, credit, or special pricing;
d. coupons and discounts must be used at the time of purchase and will not be applied retroactively; and
e. coupons and discounts are void where prohibited.
5. Referral Services
Referral Partner may introduce prospective customers to The Editor’s Connection by providing contact information, facilitating introductions, or otherwise directing such prospective customers to The Editor’s Connection.
Referral Partner shall not:
a. make any representation, warranty, or guarantee on behalf of The Editor’s Connection;
b. bind The Editor’s Connection to any contract, obligation, or liability;
c. negotiate pricing or terms on behalf of The Editor’s Connection unless expressly authorized in writing by The Editor’s Connection;
d. hold itself out as an employee, agent, partner, or legal representative of The Editor’s Connection.
All decisions regarding whether to engage with, contract with, or provide services to any referred prospect shall remain in The Editor’s Connection’s sole discretion.
6. Referral Fee
Any referral fee, commission, reward, discount, credit, or other promotional benefit associated with a Referral Code shall depend on the specific agreement, offer, or promotion applicable to that Referral Code and shall be determined solely by The Editor’s Connection at the time such coupon, code, or promotional offer is issued.
The Editor’s Connection reserves the right to define, modify, limit, revoke, or withhold any referral fee or related benefit in its sole discretion, including in cases of suspected abuse, fraud, noncompliance, cancellation, refund, chargeback, or other violation of these Terms.
Unless expressly stated otherwise in writing by The Editor’s Connection, referral fees and rewards:
a. have no cash value;
b. are non-transferable;
c. may not be redeemed for cash; and
d. may be subject to additional conditions or expiration periods.
7. Prohibited Conduct
Participants may not:
a. refer themselves, including through alternate email addresses, payment methods, identities, entities, or accounts;
b. create fake accounts, false referrals, or fraudulent transactions;
c. distribute Referral Codes through spam, unsolicited communications, misleading advertising, or deceptive means;
d. post Referral Codes on coupon aggregation sites, discount marketplaces, or similar public promotional platforms unless expressly authorized in writing by The Editor’s Connection;
e. misrepresent The Editor’s Connection, its services, pricing, memberships, or promotional offers;
f. violate any applicable law, regulation, platform policy, or third-party right; or
g. manipulate, abuse, or exploit the referral program in any manner.
Any such conduct may result in immediate disqualification from the referral program and forfeiture of any pending or previously issued referral benefits, to the fullest extent permitted by law.
8. No Retroactive Application
Referral Codes, referral links, discounts, and promotional benefits must be properly used at the time of the qualifying transaction. The Editor’s Connection shall have no obligation to apply any code, discount, commission, credit, or reward retroactively to any prior purchase, invoice, subscription, or transaction.
9. Taxes
Each participant shall be solely responsible for any federal, state, local, or other taxes that may arise from participation in the referral program or receipt of any referral-related benefit, where applicable.
10. Modification, Suspension, or Termination
The Editor’s Connection reserves the right, at any time and in its sole discretion, with or without notice, to:
a. modify these Terms;
b. modify, suspend, limit, or terminate any referral program, coupon offer, Referral Code, Referral Link, discount, reward, or promotion;
c. change the terms, eligibility requirements, or value of any referral-related benefit; and
d. revoke any Referral Code, Referral Link, referral fee, commission, discount, or reward.
11. Fraud and Abuse Review
The Editor’s Connection reserves the right to investigate any activity related to a Referral Code, referral link, coupon, discount, or promotional offer for fraud, abuse, bad faith, or violation of these Terms.
During any such review, The Editor’s Connection may delay, withhold, deny, reverse, or cancel any referral-related benefit or promotional value.
12. Limitation of Liability
To the maximum extent permitted by law, The Editor’s Connection shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the referral program, including any inability to participate, any denial or loss of rewards, or the suspension, modification, or termination of any referral offer.
13. Disclaimer
The referral program, referral links, Referral Codes, coupons, discounts, and any associated rewards or promotional benefits are provided on an “as is” and “as available” basis. The Editor’s Connection makes no representation or warranty, express or implied, regarding the availability, enforceability, or operation of any referral or promotional offer.
14. Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of the State of California.
Any dispute arising out of or relating to these Terms, the referral program, or any Referral Code, coupon, or promotional offer shall be resolved exclusively in the courts located in Los Angeles County, California, and each participant consents to the jurisdiction and venue of such courts.
15. Final Interpretation
The Editor’s Connection reserves the right to interpret and apply these Terms in its sole discretion. All determinations made by The Editor’s Connection regarding eligibility, qualified referrals, coupon validity, promotional benefits, referral fees, violations, and enforcement shall be final.
Trademark Notice
The Editor's Connection is a trademark of The Editor's Connection Inc.
